Travel Questions: Our Answers
General
We specialize in tours to Ooty and Kodaikanal, two beautiful hill stations in South India. Explore stunning landscapes, charming towns, and serene environments with our custom packages.
You can reach our customer support team via email, phone, or live chat on our website. We’re here to help you with any questions or concerns, 24/7.
Yes, you can modify your booking. Please contact us as soon as possible to discuss any changes. Additional fees may apply depending on the modifications.
Travel insurance is not included in our packages, but we strongly recommend it. You can purchase insurance separately through your preferred provider for added protection.
Yes, we can organize private tours for groups, families, and schools. Just let us know what you need, and we’ll set it up.
Yes, we offer discounts for group bookings. Contact us for a quote based on your group size and needs.
You can book our tour packages from cities like Bangalore, Hyderabad, Coimbatore, and Chennai.
Travel Ideas
Pack comfortable clothing suitable for cooler mountain weather, as well as any essentials for sightseeing and activities. Don’t forget your camera to capture the scenic beauty!
Ooty and Kodaikanal do not require specific vaccinations. However, it’s always a good idea to check with your healthcare provider for general health advice before travelling.
Learn a few basic phrases in Tamil or use translation apps. Many places in Ooty and Kodaikanal also have English-speaking staff to assist you.
Payment
We accept various payment methods including credit/debit cards, bank transfers, and online payment services. Choose your preferred option during the booking process.
Yes, a deposit is needed to confirm your booking. The deposit amount varies by package. The remaining balance is due before your trip.
Refunds are subject to our cancellation policy, which varies by package. Please review the terms and conditions or contact us for more details.
Additional fees may apply for changes, cancellations, or specific requests. Review your package details and our terms for any potential extra costs.
Booking
You can book a tour through our website, by phone, or by contacting our support team. Select your package, provide the necessary details, and complete the payment process.
Yes, we offer group tour bookings and can customise packages for larger groups. Contact us to discuss your needs and we’ll help create a customized itinerary.
We need personal details, travel dates, and package preferences. Make sure all information is accurate to avoid any issues with your booking.
You’ll receive a confirmation email with all the details of your tour once your booking is complete. This will include your itinerary and other important information.
Cancellation and Changes
Our cancellation policy depends on the package and timing. Please review the specific terms provided at the time of booking or contact us for more information.
To cancel or change your booking, get in touch with our support team as soon as possible. We’ll guide you through the process and inform you of any applicable fees.
Refunds are based on our cancellation policy and how far in advance you cancel. Check the policy details or contact us for clarification
Transferring bookings may be possible depending on the package. Contact our support team to discuss the transfer options and any potential fees.
